Shipping & Assembly

We can send your tokyobike the easy way or the easier way.

Option 1. We’ll ship it to a local bicycle shop near you (our recommendation)
We use your shipping address to select a bike shop near you with the highest reputation. And where possible, we choose shops we’ve had success with in the past and know first-hand to be the most friendly. Once a shop is selected and your assembly is organized, our team will notify you via email. It usually takes a bike shop 1-10 days to assemble your new tokyobike after it arrives with them. We can’t control bike shop assembly times, but we do our best to choose shops that are known for their speedy service.

Once your tokyobike is assembled, your local bike shop will contact you for pick up. Assembly fees typically range from $75-160, depending on where you live. Make sure you save your receipt and email it to us right away at, along with your bicycle’s serial number for registration. In exchange, we’ll send you a $100 digital tokyobike gift card.

If you also purchased accessories that need professional installation (such as racks, baskets or fenders), those will be shipped to your local bike shop, too - unless you request otherwise. Accessories or life goods that don't need professional assistance will be sent straight to your shipping address.

Option 2. We’ll ship it to you directly (assembly required)
If you’d prefer to have your tokyobike sent directly to you, we deeply respect that. We’ll send it to your shipping address and, from there, you’ll need to organize assembly yourself. Please note, we don’t include assembly instructions because we believe professional assembly will provide you with a safer and longer-lasting bicycle. And proof of assembly by a professional mechanic is necessary to maintain your one-year warranty. Once you organize professional assembly on your own, don’t forget, you still qualify for a $100 gift card with a copy of your receipt.

For international customers, only this option is available. And for pre-orders, please refer to our Pre-Orders T&C here.


At tokyobike we want to ensure you are making your purchase with as much information as is necessary and provide a positive shopping experience. If you have any questions, please read our FAQ or contact us directly.

Choosing the right bicycle

If you are unsure which bike model is right for you, our Comparison tool breaks down all of the design and technical differences.

Choosing the best size Please use our “Find your Size” tool next to the size selection. If you are between sizes, we typically recommend to size down. If you are still unsure, please reach out and we can help!

Return policy If for some reason you are not satisfied with your tokyobike bicycle, you are welcome to return it within 14 days of pick up at your local bicycle shop or from a tokyobike dedicated shop. Please note, all bicycle returns incur a 30% restocking fee and bicycle exchanges incur a 15% restocking fee on full retail price. Read full return policy.

Warranty Our 1-year manufacturer warranty covers manufacturer defects to all moving parts on your tokyobike. Proof of assembly by a professional mechanic is required to maintain your 1-year warranty. Read full Warranty details.

Call us at (213) 395-0747

Email us at

Live chat is available Mon-Fri 9am-5pm PST.


The Original Cycling Bottle


The most recognizable container used during Le Tour de France in the '40s and '50s, this bottle can certainly be called The Original Cycling Bottle.

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Re-designed to fit modern bottle cages, this food-grade stainless steel bottle is lightweight, compact and can keep your cold drinks cool and your hot drinks piping hot for hours. 10% of sales are donated to Re-Cycle, a charity that repurposes 165 tonnes of discarded bikes each year, ensuring easier access to healthcare, education and employment, as well as clean, safe drinking water to hundreds in Africa. Stay hydrated and do good!

The Original Cycling Bottle The Original Cycling Bottle
The Original Cycling Bottle


Volume: 414ml / 14 oz
Material: 18/8 Food Grade Stainless Steel. Cork base.
Flutes: Original body design. Helps with hand grip.
Wide Funnel Neck & Ridged Screw Cap.
Vacuum insulated for hot and cold drinks.
Durable & Reusable.

About Coloral

In the golden age of the '40s and '50s, a time of legends and bitter rivals, a metal ‘bidon’ was the container that riders used to carry water. The most recognizable bidon was Coloral, a fluted alloy bottle with a cork stopper and tooled cap signed off with a scripted logo. Riders didn’t just reserve them for bottling water, but also to preserve a simple blend of milk and sugar that kept energy levels high during competitions, and even wine when celebrating victories. Re-designed for modern days and needs but staying faithful to the original, the reengineered Coloral bottle was upgraded for premium quality. The stainless steel brushed finish looks good with any tokyobike of choice.

Volume: 414ml / 14 oz
Material: 18/8 Food Grade Stainless Steel. Cork base.
Flutes: Original body design. Helps with hand grip.
Wide Funnel Neck & Ridged Screw Cap.
Vacuum insulated for hot and cold drinks.
Durable & Reusable.

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