Shipping & Assembly

We can send your tokyobike the easy way or the easier way.

Option 1. We’ll ship it to a local bicycle shop near you (our recommendation)
We use your shipping address to select a bike shop near you with the highest reputation. And where possible, we choose shops we’ve had success with in the past and know first-hand to be the most friendly. Once a shop is selected and your assembly is organized, our team will notify you via email. It usually takes a bike shop 1-10 days to assemble your new tokyobike after it arrives with them. We can’t control bike shop assembly times, but we do our best to choose shops that are known for their speedy service.

Once your tokyobike is assembled, your local bike shop will contact you for pick up. Assembly fees typically range from $75-160, depending on where you live. Make sure you save your receipt and email it to us right away at info@tokyobike.us, along with your bicycle’s serial number for registration. In exchange, we’ll send you a $100 digital tokyobike gift card.

If you also purchased accessories that need professional installation (such as racks, baskets or fenders), those will be shipped to your local bike shop, too - unless you request otherwise. Accessories or life goods that don't need professional assistance will be sent straight to your shipping address.

Option 2. We’ll ship it to you directly (assembly required)
If you’d prefer to have your tokyobike sent directly to you, we deeply respect that. We’ll send it to your shipping address and, from there, you’ll need to organize assembly yourself. Please note, we don’t include assembly instructions because we believe professional assembly will provide you with a safer and longer-lasting bicycle. And proof of assembly by a professional mechanic is necessary to maintain your one-year warranty. Once you organize professional assembly on your own, don’t forget, you still qualify for a $100 gift card with a copy of your receipt.

For international customers, only this option is available. And for pre-orders, please refer to our Pre-Orders T&C here.

Help

At tokyobike we want to ensure you are making your purchase with as much information as is necessary and provide a positive shopping experience. If you have any questions, please read our FAQ or contact us directly.

Choosing the right bicycle

If you are unsure which bike model is right for you, our Comparison tool breaks down all of the design and technical differences.

Choosing the best size Please use our “Find your Size” tool next to the size selection. If you are between sizes, we typically recommend to size down. If you are still unsure, please reach out and we can help!

Return policy If for some reason you are not satisfied with your tokyobike bicycle, you are welcome to return it within 14 days of pick up at your local bicycle shop or from a tokyobike dedicated shop. Please note, all bicycle returns incur a 30% restocking fee and bicycle exchanges incur a 15% restocking fee on full retail price. Read full return policy.

Warranty Our 1-year manufacturer warranty covers manufacturer defects to all moving parts on your tokyobike. Proof of assembly by a professional mechanic is required to maintain your 1-year warranty. Read full Warranty details.

Call us at (213) 395-0747

Email us at info@tokyobike.us

Live chat is available Mon-Fri 9am-5pm PST.

Ratings

Urban Helmet

$249.00

Like all KASK Helmets, the Urban line is designed and made in Italy. The Urban Helmet combines elements from racing, cycling, and luxury. Both functional and elegant, this urban helmet includes 4 air intakes in the upper part of the helmet for excellent ventilation, a comfortable eco-leather chin strap, and a quick releasing buckle. Manufactured with KASK’s signature in-mold shell, offering extra crash durability, and an adjustable rear dial for the perfect fit. The antimicrobial inner padding is removable and washable. The smoke mirrored visor fits over eyewear, and is fixed with threaded buttons at the temple, it can be flipped up or down with ease, or completely removed if preferred.

Select Size:
Select Size

Specifications

Material: The outer shell is a silk-screen polycarbonate, while the inner shell ring is Polystyrene-covered. Other details such as an eco-leather chin pad and CoolMax® padding
S/M Fits: 48-58cm
L/XL Fits: 59-62cm
Weight: 390g

⚠ WARNING This product can expose you to chemicals including Bisphenol A, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/product.

Made in Italy

About Kask

KASK, based in Italy, specializes in developing, designing, and manufacturing of safety helmets of the highest quality. In every field of application KASK helmets are at the forefront, be it skiing, cycling, mountaineering, horse riding, rescue or safety world. KASK's perfectly ergonomic cycling helmets, produced entirely in Italy, were developed to fit the needs of world's top athletes. KASK's mission is to maintain a perfect balance between technological excellence, functionality, safety, and attractive design in their products. We carry the KASK Urban Helmet because it is unparalleled and is quite simply, top of the line.

Even our friends over at NY Mag agree that it is the best there is for urban riding!

The KASK Urban Lifestyle Helmet is exclusive to tokyobike, and is unparalleled in design and technology. Each detail of this helmet has been carefully considered with the comfort, and the style of the urban rider in mind. To bring you the best in style & safety, tokyobike is now stocking all colors and all sizes, all the time!

Material: The outer shell is a silk-screen polycarbonate, while the inner shell ring is Polystyrene-covered. Other details such as an eco-leather chin pad and CoolMax® padding
S/M Fits: 48-58cm
L/XL Fits: 59-62cm
Weight: 390g

⚠ WARNING This product can expose you to chemicals including Bisphenol A, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/product.

Made in Italy

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