Shipping and Returns

Some accessories and life goods are only processed once a week. Some items are fulfilled by our partners, and processing times may vary. If you have questions, email info@tokyobike.us.

All items final sale. If you believe the accessory you received to be defective, please provide an explanation with as much information as you can, including photos of the defective item. Defective items will be subject to manufacturers warranty policies.

For full shipping and return details, please read our FAQ.

Help

If you have any questions or reservations prior to your purchase, we simply ask that you contact us by email to help clarify anything for you. You can email us at info@tokyobike.us. Read our FAQ for more information.

Ratings

$50 Gift Card

Easy to give & easy to ride.

Give them a tokyobike Gift Card and they can get their favorite tokyobike or anything else in our online store.

Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.

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