Some accessories and life goods are only processed once a week. Some items are fulfilled by our partners, and processing times may vary. If you have questions, email info@tokyobike.us.

All items final sale. If you believe the accessory you received to be defective, please provide an explanation with as much information as you can, including photos of the defective item. Defective items will be subject to manufacturers warranty policies.

For full shipping and return details, please read our FAQ.