Shipping & Assembly

We can send your tokyobike the easy way or the easier way.

Option 1. We’ll ship it to a local bicycle shop near you (our recommendation)
We use your shipping address to select a bike shop near you with the highest reputation. And where possible, we choose shops we’ve had success with in the past and know first-hand to be the most friendly. Once a shop is selected and your assembly is organized, our team will notify you via email. It usually takes a bike shop 1-10 days to assemble your new tokyobike after it arrives with them. We can’t control bike shop assembly times, but we do our best to choose shops that are known for their speedy service.

Once your tokyobike is assembled, your local bike shop will contact you for pick up. Assembly fees typically range from $75-160, depending on where you live. Make sure you save your receipt and email it to us right away at info@tokyobike.us, along with your bicycle’s serial number for registration. In exchange, we’ll send you a $100 digital tokyobike gift card.

If you also purchased accessories that need professional installation (such as racks, baskets or fenders), those will be shipped to your local bike shop, too - unless you request otherwise. Accessories or life goods that don't need professional assistance will be sent straight to your shipping address.

Option 2. We’ll ship it to you directly (assembly required)
If you’d prefer to have your tokyobike sent directly to you, we deeply respect that. We’ll send it to your shipping address and, from there, you’ll need to organize assembly yourself. Please note, we don’t include assembly instructions because we believe professional assembly will provide you with a safer and longer-lasting bicycle. And proof of assembly by a professional mechanic is necessary to maintain your one-year warranty. Once you organize professional assembly on your own, don’t forget, you still qualify for a $100 gift card with a copy of your receipt.

For international customers, only this option is available. And for pre-orders, please refer to our Pre-Orders T&C here.

Help

At tokyobike we want to ensure you are making your purchase with as much information as is necessary and provide a positive shopping experience. If you have any questions, please read our FAQ or contact us directly.

Choosing the right bicycle

If you are unsure which bike model is right for you, our Comparison tool breaks down all of the design and technical differences.

Choosing the best size Please use our “Find your Size” tool next to the size selection. If you are between sizes, we typically recommend to size down. If you are still unsure, please reach out and we can help!

Return policy If for some reason you are not satisfied with your tokyobike bicycle, you are welcome to return it within 14 days of pick up at your local bicycle shop or from a tokyobike dedicated shop. Please note, all bicycle returns incur a 30% restocking fee and bicycle exchanges incur a 15% restocking fee on full retail price. Read full return policy.

Warranty Our 1-year manufacturer warranty covers manufacturer defects to all moving parts on your tokyobike. Proof of assembly by a professional mechanic is required to maintain your 1-year warranty. Read full Warranty details.

Call us at (213) 395-0747

Email us at info@tokyobike.us

Live chat is available Mon-Fri 9am-5pm PST.

Ratings

SPACE Toothpaste

$21.00

ORALPEACE SPACE Toothpaste is an innovative oral care gel designed for use both in space and on Earth. Formulated with “Neonisin-e®,” a patented bacteriocin derived from tofu-based lactic acid bacteria, it offers effective care while being gentle on the body and the environment.

Free from chemicals and made entirely with natural, organic ingredients, this toothpaste is safe to swallow, 100% biodegradable, and environmentally friendly—an ideal solution for sustainable oral care.

Specifications

Weight: 80g

Universal Oral Care for All Ages and Settings: Suitable for everyone—from newborns to the elderly, including pregnant women, hospital patients, and even astronauts. Designed for use in homes, hospitals, disaster sites, and space missions.

Patented Neonisin-e® Formula: Developed through 30 years of lactic acid bacteria research by experts from Kyushu University and other leading institutions, providing advanced antibacterial protection.

Chemical-Free and Plant-Based Innovation: Free from alcohol and chemical additives, the product offers low irritation and minimal environmental impact, aligning with the latest green technology.

Safe to Swallow: Made entirely from food-grade ingredients, the formula targets harmful oral bacteria without affecting intestinal health, ensuring safety for both humans and pets.

Developed with Space-Grade Technology: Tested in conditions mimicking space environments, including high-altitude flights and space life demonstration experiments, the product meets rigorous standards for extreme conditions.

Made in Japan

About Oral Peace Project

The Oral Peace Project is a bio-social venture that utilizes “Bacteriocin,” a natural antimicrobial peptide derived from lactobacillus, developed through industry-university collaboration with Kyushu University. Combining Japanese biotechnology with advanced research, the project offers environmentally friendly oral care solutions designed to improve the oral health of people of all ages.

By reducing the risks of caries, periodontal disease, oral infections, and aspiration pneumonia, the initiative aims to extend healthy life expectancy and lower nursing care costs, which exceed 9 trillion yen annually in Japan. In addition to promoting health, the project addresses social challenges by creating job opportunities for individuals with disabilities and low-income groups. With support from researchers, clinicians, and government partners, the Oral Peace Project seeks to expand its impact from Japan to the global stage.

Weight: 80g

Universal Oral Care for All Ages and Settings: Suitable for everyone—from newborns to the elderly, including pregnant women, hospital patients, and even astronauts. Designed for use in homes, hospitals, disaster sites, and space missions.

Patented Neonisin-e® Formula: Developed through 30 years of lactic acid bacteria research by experts from Kyushu University and other leading institutions, providing advanced antibacterial protection.

Chemical-Free and Plant-Based Innovation: Free from alcohol and chemical additives, the product offers low irritation and minimal environmental impact, aligning with the latest green technology.

Safe to Swallow: Made entirely from food-grade ingredients, the formula targets harmful oral bacteria without affecting intestinal health, ensuring safety for both humans and pets.

Developed with Space-Grade Technology: Tested in conditions mimicking space environments, including high-altitude flights and space life demonstration experiments, the product meets rigorous standards for extreme conditions.

Made in Japan

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