We can send your tokyobike the easy way or the easier way.
Option 1. We’ll ship it to a local bicycle shop near you (our recommendation)
We use your shipping address to select a bike shop near you with the highest reputation. And where possible, we choose shops we’ve had success with in the past and know first-hand to be the most friendly. Once a shop is selected and your assembly is organized, our team will notify you via email. It usually takes a bike shop 1-10 days to assemble your new tokyobike after it arrives with them. We can’t control bike shop assembly times, but we do our best to choose shops that are known for their speedy service.
Once your tokyobike is assembled, your local bike shop will contact you for pick up. Assembly fees typically range from $75-160, depending on where you live. Make sure you save your receipt and email it to us right away at info@tokyobike.us, along with your bicycle’s serial number for registration. In exchange, we’ll send you a $100 digital tokyobike gift card.
If you also purchased accessories that need professional installation (such as racks, baskets or fenders), those will be shipped to your local bike shop, too - unless you request otherwise. Accessories or life goods that don't need professional assistance will be sent straight to your shipping address.
Option 2. We’ll ship it to you directly (assembly required)
If you’d prefer to have your tokyobike sent directly to you, we deeply respect that. We’ll send it to your shipping address and, from there, you’ll need to organize assembly yourself. Please note, we don’t include assembly instructions because we believe professional assembly will provide you with a safer and longer-lasting bicycle. And proof of assembly by a professional mechanic is necessary to maintain your one-year warranty. Once you organize professional assembly on your own, don’t forget, you still qualify for a $100 gift card with a copy of your receipt.
For international customers, only this option is available. And for pre-orders, please refer to our Pre-Orders T&C here.
At tokyobike we want to ensure you are making your purchase with as much information as is necessary and provide a positive shopping experience. If you have any questions, please read our FAQ or contact us directly.
Choosing the right bicycle
If you are unsure which bike model is right for you, our Comparison tool breaks down all of the design and technical differences.
Choosing the best size Please use our “Find your Size” tool next to the size selection. If you are between sizes, we typically recommend to size down. If you are still unsure, please reach out and we can help!
Return policy If for some reason you are not satisfied with your tokyobike bicycle, you are welcome to return it within 14 days of pick up at your local bicycle shop or from a tokyobike dedicated shop. Please note, all bicycle returns incur a 30% restocking fee and bicycle exchanges incur a 15% restocking fee on full retail price. Read full return policy.
Warranty Our 1-year manufacturer warranty covers manufacturer defects to all moving parts on your tokyobike. Proof of assembly by a professional mechanic is required to maintain your 1-year warranty. Read full Warranty details.
Call us at (213) 395-0747
Email us at info@tokyobike.us
Live chat is available Mon-Fri 9am-5pm PST.
Ratings
Race Day Crew Sock
Some people race to slow their thoughts down. Others simply enjoy the feeling of moving well. Either way, the Race Day Crew Sock was made to keep up.
Designed for cyclists and runners, it combines an anatomical fit with lightweight support that stays comfortably in place through long miles and changing conditions. The fabric is made using Q-CYCLE recycled nylon sourced from end-of-life tires — a small reminder that performance and responsibility don’t need to travel separate roads.
Soft, breathable, and dependable enough for everyday training, these are the kind of socks you stop noticing once the ride begins. Which, in our experience, is usually a good sign.
Specifications
Composition
- 93% Q-CYCLE®
- 7% elastane
Specs
- 8" cuff height
- Ideal compression
- Quick drying and moisture-wicking
- Anti-microbial, anti-odor due to silver ion-infused Q-CYCLE
- OEKO-TEX Standard 100 Certified material
- 93% recycled material from end-of-life car and bike tires
Care
We suggest machine washing QEJA Socks in cold water. Not only is washing with cold water better for the longevity of all your clothes, it also reduces your power bill and carbon footprint. This also significantly reduces the breakdown of microfibers from synthetic clothing (like polyester and nylon) that would otherwise end up in the water supply. Dry on low - medium heat.
About QEJA
QEJA began in the mountains of Park City, Utah, with a simple observation: some things work so well, you end up wanting them every day. Founded in 2021 by a family of skiers, runners, cyclists and lifelong sock wearers, QEJA set out to create a performance sock that felt just as at home on a long ride as it did at dinner afterward.
Made in Italy with a balance of technical comfort and understated design, QEJA socks are built for movement, but rarely look out of place standing still. Whether worn through a 200-mile cycling race, a trail run, a flight across the country or a regular day at the office, they’re designed to quietly do their job so well you forget they’re even there.
Today, QEJA remains family owned, women-led, and grounded in the belief that fewer, better things tend to stay with us longer.
