We can send your tokyobike the easy way or the easier way.
Option 1. We’ll ship it to a local bicycle shop near you (our recommendation)
We use your shipping address to select a bike shop near you with the highest reputation. And where possible, we choose shops we’ve had success with in the past and know first-hand to be the most friendly. Once a shop is selected and your assembly is organized, our team will notify you via email. It usually takes a bike shop 1-10 days to assemble your new tokyobike after it arrives with them. We can’t control bike shop assembly times, but we do our best to choose shops that are known for their speedy service.
Once your tokyobike is assembled, your local bike shop will contact you for pick up. Assembly fees typically range from $75-160, depending on where you live. Make sure you save your receipt and email it to us right away at info@tokyobike.us, along with your bicycle’s serial number for registration. In exchange, we’ll send you a $100 digital tokyobike gift card.
If you also purchased accessories that need professional installation (such as racks, baskets or fenders), those will be shipped to your local bike shop, too - unless you request otherwise. Accessories or life goods that don't need professional assistance will be sent straight to your shipping address.
Option 2. We’ll ship it to you directly (assembly required)
If you’d prefer to have your tokyobike sent directly to you, we deeply respect that. We’ll send it to your shipping address and, from there, you’ll need to organize assembly yourself. Please note, we don’t include assembly instructions because we believe professional assembly will provide you with a safer and longer-lasting bicycle. And proof of assembly by a professional mechanic is necessary to maintain your one-year warranty. Once you organize professional assembly on your own, don’t forget, you still qualify for a $100 gift card with a copy of your receipt.
For international customers, only this option is available. And for pre-orders, please refer to our Pre-Orders T&C here.
At tokyobike we want to ensure you are making your purchase with as much information as is necessary and provide a positive shopping experience. If you have any questions, please read our FAQ or contact us directly.
Choosing the right bicycle
If you are unsure which bike model is right for you, our Comparison tool breaks down all of the design and technical differences.
Choosing the best size Please use our “Find your Size” tool next to the size selection. If you are between sizes, we typically recommend to size down. If you are still unsure, please reach out and we can help!
Return policy If for some reason you are not satisfied with your tokyobike bicycle, you are welcome to return it within 14 days of pick up at your local bicycle shop or from a tokyobike dedicated shop. Please note, all bicycle returns incur a 30% restocking fee and bicycle exchanges incur a 15% restocking fee on full retail price. Read full return policy.
Warranty Our 1-year manufacturer warranty covers manufacturer defects to all moving parts on your tokyobike. Proof of assembly by a professional mechanic is required to maintain your 1-year warranty. Read full Warranty details.
Call us at (213) 395-0747
Email us at info@tokyobike.us
Live chat is available Mon-Fri 9am-5pm PST.
Ratings
Toothpaste Gel for Pet
Made with 100% natural, organic ingredients and free from chemical synthetics, ORALPEACE for Pet is the first pet toothpaste to feature the antibacterial agent “Neonisin-e®.”
This environmentally friendly, hypoallergenic gel is safe to swallow and offers both cleaning and oral moisturization, effectively combating all types of bacteria. Give your dog the care they deserve with a toothpaste that’s as gentle as it is effective.
Specifications
Weight: 80g
Developed with Expert Collaboration: Jointly researched and developed with leading institutions, including Kyushu University and Kagoshima University, involving experts across agriculture, medicine, veterinary science, and dentistry.
Patented Biotechnology: Contains “Neonisin-e®,” a patented lactobacillus bacteriocin formulation from Japan, recognized globally for its innovation, safety, and public benefit.
100% Natural and Safe Ingredients: Made entirely from plant-based ingredients and water, with no chemical synthetics, making it safe to swallow for both pets and people.
Hypoallergenic and Easy to Use: Alcohol-free and gentle enough for all pets, from puppies and kittens to seniors, with no rinsing required—just apply directly or dilute in water.
Commitment to Social Impact: ORALPEACE supports facility dogs for children in hospitals and creates employment opportunities for people with disabilities across Japan.
About Oral Peace Project
The Oral Peace Project is a bio-social venture that utilizes “Bacteriocin,” a natural antimicrobial peptide derived from lactobacillus, developed through industry-university collaboration with Kyushu University. Combining Japanese biotechnology with advanced research, the project offers environmentally friendly oral care solutions designed to improve the oral health of people of all ages.
By reducing the risks of caries, periodontal disease, oral infections, and aspiration pneumonia, the initiative aims to extend healthy life expectancy and lower nursing care costs, which exceed 9 trillion yen annually in Japan. In addition to promoting health, the project addresses social challenges by creating job opportunities for individuals with disabilities and low-income groups. With support from researchers, clinicians, and government partners, the Oral Peace Project seeks to expand its impact from Japan to the global stage.
